Europe Handball live competitions Frequently Asked Questions

Find your answer through the most frequently asked questions

WHAT IS EHFTV?

Welcome to EHFTV.com, the official stream platform of the European Handball Federation (EHF).

On EHFTV.com, matches from every EHF competition will be available, complemented with highlights, the best goals and saves, as well as plenty of additional content created exclusively for the platform.

EHFTV.com has been designed to be fully adaptable to all devices, regardless of whether fans are at home or on the go, the best handball action will be accessible any time and from anywhere.

Are you ready to enjoy the best handball experience? Register for free on EHFTV.com and you will be able not only to watch games live and on demand, but also to personalize your fan experience during the whole season.

Join EHFTV.com and get ready for a new handball era!

WATCHING HANDBALL LIVE CONTENT

What speed setting should I use for live content?

The EHFTV player incorporates adaptive streaming when available, so will always provide you with the best quality video available on your internet connection. However if you are experiencing stream quality or performance issues, you’re able to manually control the bitrate.

What content is available in my country?

Some of our content is subject to geo blocking restrictions. If you have any concerns about the availability of an event in your region please contact our customer services team prior to registering.

My picture is breaking up, what can I do?

There are several steps that you may need to go through if you are having problems playing the content, so make sure you check all the following.

Enable JavaScript

If you are told to enable JavaScript for Click to Play streaming, please follow the instructions on this link.
http://activatejavascript.org/en/instruction
(This link will take you to a website outside EHFTV.  We are not responsible for content or software downloaded from external sites.)

Enable cookies

EHFTV uses cookies to remember your details so that you remain logged in when navigating or returning to the site.  We also use some tracking cookies to help provide us with some information about our visitors so that we can improve our service. For more information about our cookie policy please refer to our Privacy Policy.

If you would like to turn your cookies off or on please visit this link. http://www.whatarecookies.com/enable.asp (This link will take you to a website outside EHFTV. We are not responsible for content or software downloaded from external sites.)

Security program settings

If you see a grey screen with no download button or error message displayed, it may be that your security program is blocking access as is not listed as a trusted site. Check your security program’s settings to see how to do this.

Can I watch EHFTV on my mobile/tablet?

EHFTV has been designed and built to work on most mobile and tablet devices. To help you find out if your device should be supported please see below supported devices.

Apple – iOS 11+

Android – 5.1+

We are always working to expand our range of supported devices and will update the information above as and when new devices or operating systems become available.

The live stream won’t play on my mobile device?

If you are struggling to get the live stream to play on your mobile device please try refreshing your cache memory on your devices browser and trying again. In most cases this will resolve the issue but if not please refer to our status update at the top of this page to check if there are any problems with the live stream itself. If all else fails, please contact our customer services team.

Please note: We strongly recommend that where possible you use wi-fi to stream content from EHFTV. This will ensure you experience the best quality video and also avoid any data charges when using your mobile network.

The webpage does not appear to be updating?

To clear the cache, please follow these instructions (http://www.wikihow.com/Clear-Your-Browser’s-Cache) depending on your web browser (If you are not sure what browser you are using, select ‘Help’ or ‘About’ from your menu bar).

(This link will take you to a website outside EHFTV. We are not responsible for content or software downloaded from external sites.)

What is streaming?

Streaming allows you to play a program straight from EHFTV, without you having to download the program to your hard drive first.

Simply choose an event and click Watch Now to play. Don’t forget that you have to be online for the entire length of the program to play it.

This streaming technology is similar to that used by other popular video sites, such as YouTube.

SIGN IN & SECURITY

How do I update my personal details?

You can update your personal details by using the My Account section.

Log in as normal, click your name in the top navigation bar and choose My Details to update.

Opening this area also allows you to update your payment details as well as change your name and password.

I have forgotten my username and/or password

You need to contact our Customer Services team if you have forgotten your email address. Please fill in the form below or email ehftvhelp@streamamg.com.

To request a forgotten password, click on Login and follow the Forgotten Password link.

SUBSCRIPTION PROCESS

What does my subscription include?

Your subscription to a EHFTV includes access to live & on-demand games from every major EHF tournament including EHF Champions League, EHF European League, EHF EURO as well as a selection of other competitions from around Europe.

Some of our content is subject to geo restrictions, please check our Terms. If you have any concerns about the availability of an event in your region or if it is covered by your subscription, please contact our customer services team.

How do I subscribe?

You need to create a personal account before gaining access to EHFTV by following our simple registration process.

Click Login to get started.

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